Outsourced Odyssey

A tech veteran explores the human impact of a bout with outsourcing.

Monday, April 17, 2006

The "Package"

If the Bank has "Higher Standards" for anything it's employee layoffs. There's been thousands upon thousands over the past few years, so surely practice makes perfect. Alas, I'm finding that's not the case.

It's been two weeks since I found out I was getting laid off. Employees call this "getting the package" - as you get the news you are handed a thick package with all the severance details. I never got that package when I was notified, but I figured it would come in a few days. I'm still waiting.

I inquired last week of the Axing Manager regarding my severance package, only to find he was on vacation (serendipitous timing). Okay, no problem, there's always HR. If you can depend on anyone in these situations it's Human Resources. So I sent a note to our HR guy. He took four days to get back to me, and then scheduled a 6:30 AM meeting with me (didn't bother to check I'm in California, not the East Coast). I graciously declined that meeting, and now will wait a few more days to see him.

But not to worry: I could call the 800-number for internal personnel questions, he said.

That's what I like about this place: the personal touch.

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