Another Possibility

Had a one-on-one with my manager this morning. Among other things, I wanted to learn more from her about the post-outsourced status of the Service Center. It's definitely true, she said; there will be a "core team" of Bank associates running the Service Center, supplemented by offshore resources. Although they discussed my Web applications, the decision was still to outsource all that work (arg!). However, the core team will include herself, a team lead (also an existing staff member) and two business analysts. She heard this was approved by senior management Friday.

The current state of the team was a concern for her. She was hoping I could help out with HelpDesk work today; they were so short staffed she sounded pretty desperate. With outgoing transfers, anyone that takes a day off leaves them totally swamped.

Sensing opportunity, I told her I'd be interested in one of the two business analyst positions. She had not approached me about them, because she assumed I'd be looking for a technical opening. However, it would be ideal for her since I'm one of the few experienced team members left, and they would still have someone to cover the after-East Coast hours. Possibly I could be their interface to the offshore technical support as well. She's going to run it by her boss and get back to me in the next couple days.

So we'll see. Since most of the work would be handling HelpDesk problems, this would not be ideal. But I would stay in the Bank, keep my current salary and benefits, and still be able to move on to something else eventually. Stay tuned.